Who are your instructors?

We recruit individuals who have experience in classrooms or with groups of elementary aged children. All our instructors must pass a series of state and national criminal background checks, and be cleared through our training process. Instructors are assigned for the entire length of the program.

When do I pay?

Payment is required at the time of registration. Mad Science accepts checks or credit cards (over the phone, on the registration form or through our on-line registration system).

What is your class cancellation policy?

Classes must have at least 10 students registered for the program to run. If we do not reach the minimum number of students, you will be notified via email and your money will be refunded. For inclement weather, we run at the school's discretion and will notify you about make up days.

What is your refund policy?

A refund will be made to any parent who withdraws a child prior to the second week of the program. Withdrawal after the second week is not subject to a refund. Refunds will not be issued for classes missed by the child.

Why am I on a waitlist?

Our classroom min is 10 students and our max is 20 students. Once we reach 20 students, the next 9 students go on a waitlist. Once the waitlist has 10 students, we may be able to open a second class. You will be notified via email to complete registration when a spot becomes available.

Can I register for the program, even if the deadline has passed?

Sure, as long as there is space available. Please call us at (412) 779-0123 to check for availability and to complete the registration process over the phone.